PRIVACY POLICY

This Privacy Policy describes how SeerQuant ("we", "us", "our") collects, uses, discloses, and safeguards personal information when you use the SeerQuant Dashboard and related services (the "Site"). By using the Site, you agree to the practices described here. If you do not agree, please discontinue use.

Information you provide directly:

• Account details (name, email, password hash), and support messages.
• Billing information (processed by our payment provider) and subscription choices.
• Forms you submit (feedback, requests, surveys).

Information collected automatically:

• Log data (IP address, browser type, referring/exit pages, timestamps, device identifiers).
• Usage data (feature interactions, pages viewed, time on page, errors/crashes, performance metrics).
• Approximate location derived from IP (city/region-level).

Information from third parties:

• Payment/fulfillment status from processors, authentication providers (SSO/OAuth), or analytics tools.
• Public or licensed market data that may be correlated with your use of the Site's features.

We use cookies and similar technologies to operate and improve the Site. Types include:

• Essential – required for authentication, security, and core functionality.
• Performance/Analytics – help us understand usage to enhance reliability and features.
• Functional – remember preferences and settings.
• Advertising (if used) – measure campaigns and, where applicable, personalize ads.

You can control cookies through your browser settings. Disabling certain cookies may impact the Site's functionality.

• Provide, maintain, and secure the Site and your account.
• Process subscriptions, payments, and customer support requests.
• Analyze usage to improve features, content, and performance.
• Communicate important updates, security notices, and administrative messages.
• Comply with legal obligations and enforce our terms and policies.

Where GDPR/UK GDPR applies, we process personal data under legal bases such as: contract performance, legitimate interests (e.g., Site security, analytics, product improvement), consent (where required), and compliance with legal obligations.

• Service providers that help operate the Site (hosting, analytics, support, payments) under binding contracts.
• Legal & safety when required by law or to protect rights, property, security, or users.
• Business transfers in connection with a merger, acquisition, or asset sale.

We do not sell your personal information.

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data during cross-border transfers.

We retain personal information for as long as necessary to provide the Site, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

We implement administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Site is not intended for children under the age of 13 (or older, as defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate action.

The Site may link to third-party websites or services we do not control. We are not responsible for their content or practices. Review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Your continued use of the Site after changes take effect constitutes acceptance of the revised policy.